The Stonebridge Homes family has created a customer care background where all of our clients are valued and their happiness is prioritized. All of our communities have designated realtors and site managers that take pride in making the home buying process a positive experience with the help of our front office personnel. We hope to exceed your expectations when it comes to building your dream home and will work hard to achieve full satisfaction while following our phenomenal 1-Year Builders Warranty Program that is given at the closing of your new home.
Stonebridge Homes also offers a 10-Year warranty through an exclusive partnership with Quality Builders Warranty, backed by Liberty Mutual. This 10-year warranty is offered in select communities and homes, for more information regarding Quality Builders Warranty, click here.
Your builders warranty begins with a final walk-through that will take you through your finished custom home alongside the site manager and your realtor. During the final walk-through you will learn about your thermostats, furnace, central air conditioning unit, fireplace, windows, doors and various other helpful tips that will teach you about the function of your new home. You will also be looking for anything you may have questions on or that you would like us to address and writing them down as your first “punch list”. Your next punch list that you will submit to our customer service department will be at your 30-day anniversary of closing and another at your 1-year anniversary of closing. We strive to make customer service as simple as possible by giving our homeowners individual and undivided attention.
Helping you understand the warranty program and coverage is very important to us and we will help you every step of the way.